A request is one call to the FitXpress API that creates a new result: a body scan, a 3D goal visualization, or a 3D body progress comparison. Each one uses one request from the plan's monthly pool. Retrieving results, checking scan status and checking usage do not use requests.
Pricing
FitXpress Pricing
Body scanning built into health, fitness and weight-management apps and programs
Mobile Tailor Pricing
Remote body measurement for made-to-measure, uniform and on-demand apparel
AI Wrist
Measurement Pricing
Wrist measurement for jewelry, watches and wearables
FitXpress plans
Users can complete a FitXpress scan independently using two guided smartphone photos, without dedicated scanning hardware. Every plan includes the API, the iOS, Android software development kits (SDKs) and guided implementation support. No integration fee.
Mobile Tailor plans
Billed per successful scan: one person's front and side photos turned into 80+ measurements. Basic and Premium start with a 7-day trial. No integration needed.
save up to 20%
Starter
500 API requests included per month. Additional requests: $2.00 each.
What counts as a request-
Body scan 1 request
80+ body measurements, body composition estimates (BMI, basal metabolic rate (BMR), body fat %, lean mass, fat mass) and a 3D body model
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Weight estimate from the scan (Smart Scales)
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API and iOS, Android
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Guided implementation support
Pro
1,000 API requests included per month. Additional requests: $1.50 each.
What counts as a requestEverything in Starter, and:
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Body progress tracking 1 request
Compare two completed
scans as a 3D model -
3D goal visualization 1 request
A 3D body model at a target weight,
built from a completed scan
Personalized
Volume pricing
More than 1,000 API requests a month
What counts as a requestWe’ll respond within 1 business day
Everything in Pro, and:
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Volume pricing above 1,000 requests a month
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Guided capture flow in multiple languages
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Dedicated customer support
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Custom annual terms
Basic
Up to 100 scans a month
Save 10% Start a 7-day trial-
80+ measurements
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Data export (CSV)
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3D model view and export
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Web widget integration
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Basic support
Premium
Up to 500 scans a month
Save 20% Start a 7-day trialEverything in Basic, and:
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Web widget customization
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Real-time notifications
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Text message (SMS) and email templates
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Premium support
Enterprise
Volume pricing
Talk to salesWe’ll respond within 1 business day
Everything in Premium, and:
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API and SDKs (web and mobile)
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Dedicated support
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Two guided smartphone photos
No tape measure, specialized hardware or app download
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Wrist measurement in millimeters
Delivered as structured data through the API
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Lab-validated accuracy
Typical accuracy in the low single-digit millimeters against expert reference measurements
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API and SDK integration options
For websites, apps and onboarding journeys
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Compatible with your sizing logic
Map measurements to your size charts and fit rules
Recognized by customers and industry experts:
Acknowledged in Gartner® Hype Cycle™ for Retail Technologies, 2021
Awarded ‘Best In-Store Technology’ at the Digiday Technology Awards
Winner of the LVMH Innovation Award, 2019
4.5 out of 5 based on
customer reviews on G2
Emerging startups 2022
Top fashion tech
startups
Billing
How FitXpress counts API requests
A request is one API call that creates a new result. All request types draw from the plan's monthly pool. Retrieving results, checking scan status and checking usage do not use requests.
BMI check at intake
An online pharmacy verifies BMI once for each new patient. Each patient uses one body scan.
450 patients a month = 450 requests, within Starter
Monthly progress check-in
A weight-management program scans each member once a month and shows a 3D progress comparison with the previous scan.
300 members, each with 1 scan and 1 comparison = 600 requests, within Pro
What the API returns
Body scan
80+ body measurements, body composition estimates, a 3D body model and a weight estimate
3D goal visualization
A 3D body model at a target weight, built from a completed scan. Pro and Personalized
Body progress
A 3D model comparing two completed scans. Pro and Personalized
Comparison
Compare FitXpress plans
Getting started
From demo to go-live
FitXpress has no self-serve trial. Teams test the scan flow on a demo page before signing and integrate during a free first month after signing.
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01
Book a demo
A 3DLOOK specialist walks through the scan flow, the outputs and the plan that matches the expected request volume.
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02
Run scans on a demo page
After the call, the team gets hands-on access to a demo page to run scans and review the results.
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03
Integrate in a free first month
Once the contract is signed, the first month is free for integration and testing, with 100 complimentary API requests.
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04
Go live on the plan
Billing then follows the plan and the monthly request volume.
FAQ
FitXpress pricing questions
Data storage, retention, HIPAA, GDPR and security audits are covered in full in the Data, Privacy, Security & Regulatory FAQ.
What is an API request?
How many requests does one person use?
It depends on the workflow. A one-time BMI check uses one request. A monthly check-in with a 3D progress comparison uses two requests a month: one for the new scan and one for the comparison.
How do we track request usage?
The API reports requests used and requests remaining for the current subscription at any time, broken down by request type. Requests above the monthly allowance cost $2.00 each on Starter and $1.50 each on Pro. For planned volumes above 1,000 requests a month, a Personalized plan offers volume pricing.
Is there a free trial?
There is no self-serve trial. After a demo call, the team gets hands-on access to a demo page to run scans and review the outputs. Once the contract is signed, the first month is free for integration and testing, with 100 complimentary API requests. Billing then follows the plan.
Is there an integration or setup fee?
No. FitXpress plans have no integration fee. The plan price covers the API, the iOS, Android and React SDKs, and guided implementation support.
What does one body scan return, and how fast?
One scan returns 80+ body measurements, body composition estimates including BMI, BMR, body fat percentage, lean mass and fat mass, and a 3D body model. FitXpress delivers structured results in under 45 seconds from the photos.
How accurate is FitXpress?
Internal validation across multiple real-world scan events with five repeated scans per person against expert pattern-maker manual measurements shows 3DLOOK's measurement accuracy of approximately 96-97% across body metrics, with a typical absolute error of 1.5-2.0 cm per measurement, varying by body part. The method is described in Body Scanning Accuracy.
What integration does FitXpress require?
FitXpress runs inside the customer’s app or website. The SDK handles the guided photo capture, and the API submits scans and returns results. 3DLOOK provides API documentation and guided implementation support on every plan.
How is scan data protected?
Photos are deleted immediately after processing or within 30 days under the applicable customer policy, and retained photos are automatically blurred. FitXpress can support HIPAA-governed deployments where 3DLOOK acts as a business associate under an executed business associate agreement (BAA). In most enterprise deployments, the customer acts as the data controller and 3DLOOK acts as the data processor under GDPR.
Last updated: November 2026
FAQ
Mobile Tailor pricing questions
What counts as a billable scan?
Mobile Tailor bills successful scans. One successful scan is one person's front and side photos processed into measurements, and every output for that scan comes with it.
Do I need to integrate Mobile Tailor with my business backend to use it?
No. Mobile Tailor is a software-as-a-service (SaaS) solution that requires no integration. Once a plan is selected, Mobile Tailor is ready to use. The Enterprise plan includes an API and SDKs for teams that connect it to internal systems.
How does Mobile Tailor work?
Businesses send a scanning link by email or SMS from the Mobile Tailor Admin Panel, or embed a measurement widget on their site or product pages. The link guides the person through a front and side photo capture. The measurements appear in the Mobile Tailor Admin Panel as soon as the scan is processed.
How long does it take to scan?
A scan takes under 3 minutes. Measurements appear in the admin panel as soon as the scan is processed.
What if the person is alone? How do they scan?
There are two options: "With a friend" mode, where another person takes the photos, and "Hands-free" mode, where voice guidance walks the person through the scan with the phone set at an angle on a desk-high table.
Are there specific clothing requirements?
Mobile Tailor works best with tight-fitting bottoms (for example, leggings) and tops (for example, a tight T-shirt, tank top or sports bra).
Can we upload existing photos?
No. Mobile Tailor requires the scanning link, which uses the phone's gyroscope to control the camera angle during capture. That control is what keeps measurements consistent.
Can users check their measurements?
Yes. All measurements appear in the Mobile Tailor dashboard when the scan completes. To share them with the person who scanned, enable "User Measurements" in the admin panel under Widget Settings, then Final Screen.
How is scan data protected?
Photos are deleted immediately after processing or within 30 days under the applicable customer policy, and retained photos are automatically blurred.
Last updated: November 2026
FAQ
AI Wrist Measurement FAQs
How accurate is 3DLOOK wrist measurement?
In our lab validation study against reference measurements taken by trained experts, typical accuracy was in the low single-digit millimeters, with no systematic over- or under-measurement. Full validation results are available under NDA.
Can it replace a printable or online wrist sizer?
Yes. Instead of a printable wrist sizer, a string, or a tape measure, your customer takes two guided smartphone photos, and your site receives a wrist measurement in millimeters.
What does the wrist measurement tool return?
A wrist measurement in millimeters, delivered through an API. You map it to your size chart and fit rules to return a size recommendation.
Which products is it for?
Fine jewelry and bracelets, luxury watches, consumer and sports wearables, and connected health and wellness devices.
Last updated: November 2026